FAQS

We’re an online recruiter, so before you can apply for a job here you’ll need to create personal account. To do this, go to Apply now. If you need any help in completing an application, please contact our recruitment team by emailing recruitment@b-and-q.co.uk

Don’t worry, you’ll be able to reset your password by going to Apply now and, under Log In, clicking ‘Forgotten password’. Once you’ve done this, just follow the instructions. If you need any further help, please email our recruitment team at recruitment@b-and-q.co.uk

Go to Apply now. Here you’ll be able to choose either a Basic or Advanced search to look at jobs in a specific location and/or department. There are a number of different criteria options to help narrow down your job search, such as salary, keywords, job field and travel distance.

Click on ‘About us’. Here, you’ll find out what it means to wear the orange apron, and you’ll hear from our people in store and our Store Support Office. You’ll also be able to visit our social media pages and see what great benefits we have to offer.

Make sure that you’ve included all information relevant to your application, uploaded your CV or LinkedIn profile, and included all your contact details. Last but not least, don’t forget to check your spellings!

A specialist in-house recruiter will review it. When they’re done, they’ll contact you via email or phone to let you know the outcome of your application. So make sure you keep an eye on your emails and your phone.

We do get busy sometimes, but we’ll always try to get back to you as soon as possible. Expect to hear from us within 7 days of your application.

Click here to see what’s involved, from your initial application right through to starting work with us.

Our policy is to allow 90 days before you should reapply. This is to give you enough time to work on any feedback you‘ve been given, so that you’ll be better prepared next time round.

Yes, on a Tier 1 or Tier 2 VISA that grants you the right to work in the UK. Unfortunately we cannot offer sponsorship.

We recommend having a look on our B&Q website, to find out a bit about us. Popping into your local store is also a good idea, as it’ll help you get familiar with the surroundings. The staff there will be happy to answer any questions you might have.

When it comes to the interview itself, make sure you’re in a quiet place. If you’re going to be on your mobile, make sure your signal is good and strong. If you require any reasonable adjustment to your telephone interview or any stage of the recruitment process, please contact recruitment@b-and-q.co.uk

Our assessment centres usually last from half a day to a whole day, depending on the role you’re applying for. We’ll ask you to take part in a variety of interactive exercises. Don’t worry – we’ll let you know in advance what to expect on the day.

Our assessment centres are your chance to show us the skills and behaviours that make you ideal for the role. We’ll be looking for potential as well as existing skills. But don’t forget – it’s also your opportunity to meet our people, and make sure we’re right for you.

As part of the day, we’ll use behavioural and competency interview techniques to assess your skills and potential. We’ll ask you to tell us about times where you showed your potential to handle the kind of challenges you’ll face here.

We’ll want you to briefly describe the situation, what actions you took, and the positive result or outcome. The more detailed and specific you can be, the better, because it’ll help your interviewer understand what you did. Describe the actions you took – whether they were by yourself or as part of a team. And tell us what results you achieved. What happened? How did the event end? What did you accomplish, and what did you learn?

We keep things down to earth here, so we’ll want you to be comfortable. Our dress code for interviews is smart casual, so just choose something that represents you. Most people come for interviews here in casual trousers and a shirt or jumper. For health and safety reasons, you must wear closed-toed shoes.

You’ll need to remember your proof of eligibility documents, such as your passport, birth certificate and visa. We’ll send you an email confirming your interview or selection event, and this will tell you exactly which documents you’ll need to have with you.

Please let your recruiter know as soon as you can. And don’t worry – we know that things don’t always go to plan, so we’ll do our best to rearrange your interview or assessment centre.

We go to great lengths to look after our people and help them build careers to be proud of. In particular, we offer an amazing rewards and a brilliant benefits package. Click here to find out more.